An information kiosk is a computer based terminal that contains special software that allows users, through an interface, access to different types of information. These types of information kiosks are used everywhere in the modern world and have been shown to be important to the smooth functioning of everyday life. Kiosks are common by the entrances of numerous shopping centers and malls where they give information to shoppers and passersby. There are also many more sophisticated kiosks that allow for a ton of user interface, using fancy animations, graphics and text to further please the consumers most likely to use them.
Early kiosks resembled telephone booths, but the kiosks today are sleek brand promoting machines. Typically, information kiosks are located in places that have high foot traffic. Great examples of these would be found in airports and hotel lobbies. Over 131,000 kiosks terminals are in use in the United States alone.
The merging of new age technology and science allows information kiosks to provide a wide range of services. Today, these types of kiosks are a big part of modern life and are typically seen in places like banks, grocery stores, movie theaters and airports. Typically, the placement of these types of kiosks coincides with a significant amount of foot traffic. Placing information kiosks in places where there are more people, make them more likely to be use. These types of machines enable more service, while decreasing human man power needed on a particular job or at a particular place. Kiosks have been called lane busters because they speed up processes that used to force consumers to wait in large arduous lines, like at information desks or hotel lobbies.
The original self-service kiosk was created at the University of Illinois by a pre-medical student in 1977. This information kiosk enabled visitors and students to access tons of information about the college campus, and maps of surrounding areas as well as information about bus schedules and extracurricular activities. Amazingly, over 30,000 people waited in line to use this new type of interface in the first six-weeks it was debuted because it was such a new type of modern convenience.
Information Kiosks streamline the operations of many more, less important activities. They can provide information about store products or location information, which decreases the amount of man power needed by employers to assist customers. This type of streamlining is also found in national parks and recreation areas to help provide the constant flow of people into those places with the information they need without having to talk to any personnel.
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